For B2B & project buyers
Send your product requirements and destination. We will review specifications, quote supply options and coordinate your order through production and shipment.
How ordering works
Send the product or intended use, required dimensions, quantity with units and destination.
Review the proposed specification, price and supply terms. Resolve any open requirements with us.
Agree what to check and approve the sample against the selected specification or document version.
Confirm the product specification, quantities, packaging, acceptance criteria, delivery schedule and payment terms.
Complete the payment agreed for this stage of your order.
The factory prepares the goods and checks them against the confirmed order requirements.
Agree dispatch arrangements and check the shipping documents.
Contact us with application questions or a product concern. Include the order or batch reference.
We state any assumptions in the quotation and agree final specifications and commercial terms with you before order confirmation.
Before you begin
Include the following information where it applies to your purchase.
You can send an inquiry before all details are final. We will follow up on the information needed to quote.
Minimum quantities depend on the product, specification, packaging and customization requirements.
Use m², rolls, pails or pieces. For rolls, include width and length; for mixed orders, list each size and quantity.
We confirm sample availability, preparation time and charges, including shipping, before arranging the sample.
Send dimensions, performance requirements or label and packing details. We review feasibility and quote the available options.
Distinguish your preferred dispatch date from the required arrival date. We agree the schedule and when lead time starts.
Supply & customization
01 / Standard supply
Select a listed product and size. Discuss supporting tapes, primers or adhesives for your installation.
Send the product code, size, quantity and destination.
02 / Custom orders
Describe the changes your project or market requires. We will check feasibility with the factory.
Include the intended use and requested changes. Send drawings, artwork or sample details during the email follow-up.
Samples & approval
Use the sample to check the features that matter to your order, such as dimensions, appearance or performance under agreed test conditions.
Identify the product and what you need to evaluate. We will confirm the sample size, availability and preparation time.
Agree sample and shipping charges, then provide the delivery address.
Check dimensions, tolerances and appearance, plus any agreed performance tests. Record the approved sample or document version for the order.
Packaging & delivery
Agree packing, transport responsibilities and dispatch documents before shipment.
Specify individual packaging, units per carton, pallet requirements and any protection or handling restrictions.
Provide the destination country and city, port or delivery address, together with your dispatch and arrival requirements.
Confirm the transport method, arranging party, delivery point and cost responsibilities, including any special storage or transit requirements.
Tell us which shipping documents your order requires. Confirm the applicable documents and details before dispatch.
After-sales service
Contact us about product use, technical documents or a concern with your order.
Ask about preparation, handling or the instructions for your product.
Send the order or batch reference and describe the concern. We review the details and agree a response under the applicable terms.
Specify the document you need and its purpose. We will check availability for your product.
Tell us what needs attention using our contact page.
We check your order details and may ask for photos, samples or further information.
Discuss an appropriate response under the applicable terms.
We follow up on the agreed actions with you.
